Director of Institutional Effectiveness and Accreditation Liaison Officer
POSITION SUMMARY
Reporting to the Chief Academic Officer, the Director of Institutional Effectiveness and Accreditation Liaison Officer oversees the Office of Institutional Effectiveness and is responsible for managing the university’s compliance, assessment, and accreditation programs. The Director plays a critical leadership role in fostering a culture of assessment and continuous improvement across the institution. This position serves as the university's primary liaison with accrediting bodies and ensures compliance with accreditation standards, facilitating ongoing reporting, self-study processes, and strategic institutional planning to meet accreditation requirements.
RESPONSIBILITIES
The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
Position Specific Responsibilities
- Provide strategic leadership to the Office for Institutional Effectiveness, ensuring a comprehensive system of assessment and institutional planning that drives continuous improvement in academic and operational functions.
- Advise and support the Chief Academic Officer (CAO) in fostering a university-wide culture of assessment, ensuring that assessment activities are embedded in the daily operations of departments, academic programs, and student services.
- Develop, implement, and monitor systems for institutional assessment, ensuring that assessment activities are appropriately designed, conducted, analyzed, and reported across all departments and programs in a way that promotes institutional effectiveness and continuous improvement.
- Collaborate with the CAO to align departmental and programmatic planning efforts with the university’s strategic goals. Ensure that institutional planning, budgeting, and assessment cycles are integrated to foster alignment and maximize institutional effectiveness.
- Work with faculty leaders, deans, and instructional/student services administrators to guide the development and implementation of program reviews and assessment processes. Ensure that assessment results are utilized in making informed decisions about curriculum and program improvement.
- Collaborate with faculty and academic leaders to design, implement, and evaluate assessments of student learning. Support the development of student learning outcomes, program maps, rubrics, and other assessment tools to measure academic performance and learning achievements.
- Plan, organize, and direct the ongoing program of Academic Program Reviews, ensuring the processes are structured to produce actionable insights for academic planning, improvement, and resource allocation.
- Stay current with the standards, policies, and procedures of accrediting bodies, ensuring compliance with accreditation requirements and facilitating institutional readiness for accreditation evaluations and visits.
- Review proposed institutional changes and advise decision-makers on any potential impacts on accreditation requirements. Ensure timely notification of any substantive changes to accrediting bodies as needed, and support the preparation of necessary documentation for approval.
- Coordinate the submission of accreditation-related documents such as substantive change requests, progress reports, annual reports, and other communications to ensure the institution is meeting its accreditation obligations. Ensure that all required submissions are completed accurately and on time.
- Oversee the planning, preparation, and submission of institutional self-studies for accreditation reviews. Coordinate all necessary arrangements for evaluation team visits, ensuring institutional readiness and compliance with accreditation standards.
- Develop and manage the budget for the Office of Institutional Effectiveness, ensuring that resources are allocated effectively to support assessment, accreditation, and continuous improvement activities.
University-Wide Responsibilities
- Model core organizational beliefs and values; communicate openly and effectively within and across departments. Establish and maintain professional communication and ensure that all interactions are supportive, courteous, and respectful (TKU Social Covenant).
- Utilize effective communication skills to present information accurately and clearly both internally and publicly.
- Participate in professional development activities that are aligned with University, departmental and individual goals.
- Maintain accurate and complete records as required by governing entities (DOE, TRACS, ABHE, etc.); file all physical and computerized reports, records, and other documents required.
- Attend and participate in staff meetings and serve on committees as required.
- Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
- Perform other related duties as assigned.
Supervisory Responsibilities
- Provide direct oversight to the Research Data Analyst
QUALIFICATIONS
Education:
- Master’s degree in Organizational Leadership or related field, required.
- Doctorate degree preferred.
- A minimum of 5 years of higher education experience is required.
- Experience with assessment of institutional effectiveness, preferred.
- Strong knowledge of accreditation requirements.
- Demonstrated experience in academic outcomes assessment and knowledge of its best practices.
- Ability for critical and logical thinking, good judgment, and problem-solving.
- Strong leadership and organizational skills.
- Clear and concise communication skills, both orally and in writing.
- The ability to interpret data and analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
- The ability to develop, interpret, and apply policies, procedures, rules, and regulations.
- Criminal Background Verification
MENTAL/PHYSICAL/ENVIRONMENTAL DEMANDS
- Occasional irregular hours
- Maintain emotional control under stress