Admissions Counselor

Southlake, TX

Full Time

Experienced

POSITION SUMMARY
Reporting to the Director of Student Enrollment Services, the Admissions Counselor supports enrollment management strategies through coordination of administrative and operational activities of University recruitment and admissions. The position coordinates recruitment activities, provides professional knowledge regarding new student enrollment, guides applicants, and evaluates applications.

RESPONSIBILITIES
The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

Position Specific Responsibilities

Develop and maintain a system with which to remain in contact with applicants via phone, email, text, and scheduled appointments; provide information and guidance to prospective students and families regarding academic programs, admission requirements, credit transfer guidelines, financial aid, and other University initiatives to assist prospective students in completing their application package.
Review admission applications, evaluate credentials, and render admission decisions to process the enrollment of qualified applicants.
Coordinate and attend off-campus and virtual recruitment activities and represent the University at conferences, college fairs, and other promotional opportunities to acquire new leads.
Support on-campus recruitment efforts, including campus tours and other visit events as needed, to ensure guests have a positive experience.
Assist in the administration of the budget for assigned functions to ensure responsible stewardship of funds.
Plan and execute special projects as assigned to meet the department’s goals and objectives.
Maintain current knowledge and training of the university and campus-wide systems used for recruitment and admissions to ensure data accuracy.
Provide administrative oversight to assigned student worker that align with enrollment goals.

University-Wide Responsibilities

Model core organizational beliefs and values; communicate openly and effectively within and across departments. Establish and maintain professional communication and ensure that all interactions are supportive, courteous, and respectful (TKU Social Covenant).
Utilize effective communication skills to present information accurately and clearly both internally and publicly.
Participate in professional development activities that are aligned with the university, departmental and individual goals.
Maintain accurate and complete records as required by governing entities (DOE, TRACS, ABHE, etc.); file all physical and computerized reports, records, and other documents required.
Attend and participate in staff meetings and serve on committees as required.
Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
Perform other related duties as assigned.
Partner with other departmental Coordinators to help facilitate successful collaboration for certain University events and functions.

Supervisory Responsibilities

Admissions Student Worker as assigned

QUALIFICATIONS
Education:

Minimum 3 years of college required.
Bachelor’s degree is preferred.

Experience:

Previous recruitment/admissions, sales, or customer service experience desired.

Organizational & Cultural Expectations
At The King’s University, every employee is expected to actively support and advance the University’s mission to integrate Biblical education and practical ministry to shape Spirit-formed individuals who follow Jesus, serve His Church, and are sent to impact the world, by living out our Christ-centered culture in daily work and relationships.
Employees are expected to operate in alignment with The King’s Culture, demonstrated through the following shared expectations:

Spirit-Formed Leadership
Demonstrates a growing, authentic Christian faith marked by integrity, humility, teachability, discernment, and trustworthiness. Leads self and others in a manner that reflects Christ’s character, embraces accountability, and pursues continual personal and spiritual growth.
Courageous Collaboration
Works effectively and respectfully with others across diverse backgrounds and perspectives. Communicates honestly, adapts to change, takes appropriate initiative, and contributes to unity through grace-filled relationships, thoughtful risk-taking, and a commitment to shared goals.
Gracious Service
Approaches work with humility, compassion, and excellence. Takes ownership of responsibilities, serves others with a Christ-like heart, manages time and resources responsibly, and consistently seeks to honor God through faithful stewardship and professional conduct.

All employees are expected to model these competencies in their interactions with students, colleagues, leadership, and external partners. These cultural expectations guide how we hire, develop, evaluate, and support our community as we work together to reflect Christ in all we do.

Other Competencies:

- Extraordinary interpersonal skills; must be able to effectively communicate with a wide range of populations, including traditional and nontraditional prospective students and their families.
- Team-oriented approach with desire and ability to work closely with peers.
- Demonstrated ability to manage a high volume of tasks simultaneously under pressure.
- Self-initiation and self-motivation for independent follow-through on projects.
- Ability to understand, summarize and present information in both written and oral formats.
- Strong technical skills that include experience working in CRMs (Customer Relationship Management) or similar software.
- The ability to interpret data and analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Other Requirements

Valid Driver’s License
Criminal Background Verification

MENTAL/PHYSICAL/ENVIRONMENTAL DEMANDS

Maintain emotional control under stress
Evening and weekend hours as needed and required
Consistent travel required
Lift up to 25 lbs.

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Admissions Counselor

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